Check and send log files | FXON™

Mobile & tablet Check and send log files

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Here we'll look over the steps on how to check your action logs and attach the log file to an email on MetaTrader4 (MT4) / MetaTrader5 (MT5) app for Android and iOS mobile devices. Here you can check all of your actions on MT4/MT5 including boot, server connection, data transmission, details of each order, and more. If an error occurs, you may be able to check your logs to find the cause. Furthermore, when you ask your broker to look into your trades, you may be asked to submit your logs.

mt4

mt5

iPhone
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Step 1

Tap "Settings" on the bottom navigation bar.

Step 1

Step 2

Tap "Journal".

Step 2

Step 3

Tap the arrows at the bottom to switch the date.

Step 3

Step 4

To email a log file, tap the mail icon in the top right corner.

Step 4

Step 5

Create the email message and tap "Done" in the top right corner.

Step 5

Step 6

The log file will be attached to the email. Set the recipient and send the email.

Step 6

Android
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

Tap the menu icon in the top left corner.

Step 1

Step 2

Tap "Journal".

Step 2

Step 3

Tap the calendar icon in the top right corner.

Step 3

Step 4

Select a date.

Step 4

Step 5

To email a log file, tap the mail icon in the top right corner.

Step 5

Step 6

Create the email message and tap the mail icon in the top right corner.

Step 6

Step 7

The log file will be attached to the email. Set the recipient and send the email.

Step 7

iPad
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

In the toolbox of the "Quotes" tab, tap the "Journal" tab.

Step 1

Step 2

Tap the clock icon in the top left corner.

Step 2

Step 3

Select a date.

Step 3

Step 4

To email a log file, tap the mail icon in the top right corner.

Step 4

Step 5

Create the email message and tap "Done" in the top right corner.

Step 5

Step 6

The log file will be attached to the email. Set the recipient and send the email.

Step 6

Android tablet
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

In the toolbox of the "Quotes" tab, tap the "Journal" tab.

Step 1

Step 2

Tap the calendar icon in the top right corner of the Toolbox.

Step 2

Step 3

Select a date.

Step 3

Step 4

To email a log file, tap the mail icon in the top right corner.

Step 4

Step 5

Create the email message and tap the mail icon in the top right corner.

Step 5

Step 6

The log file will be attached to the email. Set the recipient and send the email.

Step 6

iPhone
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

Tap "Settings" on the bottom navigation bar.

Step 1

Step 2

Tap "Journal".

Step 2

Step 3

Tap the arrows at the bottom to switch the date.

Step 3

Step 4

To email a log file, tap the "Share" icon in the top right corner.

Step 4

Step 5

The log file will be attached to the email. Set the recipient and send the email.

Step 5

Android
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

Tap the menu icon in the top left corner.

Step 1

Step 2

Tap "Journal".

Step 2

Step 3

Tap the calendar icon in the top right corner.

Step 3

Step 4

Select a date.

Step 4

Step 5

To email a log file, tap the mail icon in the top right corner.

Step 5

Step 6

Create the email message and tap the mail icon in the top right corner.

Step 6

Step 7

The log file will be attached to the email. Set the recipient and send the email.

Step 7

iPad
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

Tap "Settings" in the lower menu.

Step 1

Step 2

Tap "Journal".

Step 2

Step 3

Tap the clock icon in the top right corner.

Step 3

Step 4

Select a date.

Step 4

Step 5

To email a log file, tap the "Share" icon in the top right corner.

Step 5

Step 6

The log file will be attached to the email. Set the recipient and send the email.

Step 6

Android tablet
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

In the toolbox of the "Quotes" tab, tap the "Journal" tab.

Step 1

Step 2

Tap the calendar icon in the top right corner of the Toolbox.

Step 2

Step 3

Select a date.

Step 3

Step 4

To email a log file, tap the mail icon in the top right corner.

Step 4

Step 5

Create the email message and tap the mail icon in the top right corner.

Step 5

Step 6

The log file will be attached to the email. Set the recipient and send the email.

Step 6

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