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News
2024.10.02
Announcement of Trading Hour Changes due to Daylight Saving Time in Australia
Due to the transition to daylight saving time in Australia, we would like to inform you of the instruments whose trading hours will change from October 7, 2024 (Mon).
2024.09.30
Changes to Trading Hours in October 2024
We would like to inform you of the instruments with modified trading hours due to holidays between October 1, 2024, and October 27, 2024. Please note that some instruments are also scheduled for the seasonal time change, and details regarding this will be provided separately.
2024.09.25
System Maintenance to Be Conducted on September 25, 2024
We would like to inform you of the system maintenance that will be conducted on September 25, 2024, and its potential impact. The maintenance is scheduled between 06:30 and 09:30 GMT. During this period, trading of some cryptocurrencies may be temporarily unavailable.
2024.09.20
Changes Related to Stock Splits Effective on September 27, 2024
We would like to inform you that the conditions for transactions conducted on FXON will be partially modified on September 27, 2024 due to the stock splits of Sony Group and Sumitomo Mitsui Financial Group.
2024.09.09
Notice of Early Termination of F40EUR Trading on September 6, 2024
We would like to inform you that on September 6, 2024, the trading of F40EUR ended early at 19:30 instead of the usual closing time of 23:00.
2024.09.06
Update: Suspension of Rate Feed for Certain Securities Since September 5, 2024
Due to the impact of a large typhoon approaching Hong Kong, the Hong Kong Stock Exchange (HKEX) has decided to close for the entire day today. As a result, the rate feed for HSIHKD and Hong Kong stocks will be suspended throughout the day.
2024.09.06
Suspension of Rate Feed for Certain Stocks Since September 5, 2024
Due to the impact of a major typhoon approaching Hong Kong, trading of HSIHKD and Hong Kong stocks have been suspended starting from 18:35 JST on Thursday, September 5, 2024. Trading still remains unavailable between 09:15 and 12:00 JST on Friday, September 6.
2024.09.06
Changes to Trading Hours for DAXEUR from September 6, 2024
We would like to inform you that the Friday trading hours for DAXEUR will change starting on September 6, 2024.
2024.08.30
System Maintenance will Be Conducted on August 31, 2024.
Server maintenance of the trading platform will be carried out on Saturday, August 31, 2024. As a result, services using the affected servers will be temporarily unavailable approximately 06:00 and 08:00 (GMT).
2024.08.28
Apology for the Issues with Rate Updates on Certain Instruments Starting August 28, 2024
This is to inform you that there was a temporary system failure affecting Xiaomi from approximately 05:05 am to 06:39 am on August 28, 2024 (GMT). The issue has been resolved, and all rates are now operating normally.
2024.08.27
Changes to Trading Hours in September 2024
The following is a list of instruments whose trading hours will change between Sep 2, 2024 and Sep 23, 2024 due to public holidays.
2024.08.23
Apology for the Quotation Issue from August 21, 2024 to August 23, 2024
This is to inform you that there was a quotation issue from 01:45 on August 21, 2024 to 00:00 on August 23, 2024 (GMT). During this time, some instruments were unavailable for trading. The issue has been resolved, and all rates are now being delivered as usual.
2024.08.23
Apology for the system failure occurred on August 23, 2024
This is to inform you that there was a temporary system failure affecting some stock brands from approximately 05:00 am to 06:02 am on August 23, 2024 (GMT). The issue has been resolved, and all rates are now operating normally.
2024.08.21
Apology for the Interruption of Rate Updates on Certain Instruments Starting August 21, 2024
On August 21, 2024, at 01:45 am (GMT), trading was temporarily suspended due to a rate distribution issue affecting certain instruments. The suspension remains in effect, and our technical team is actively working to resolve the problem.
2024.08.21
Apology for the system failure occurred on August 21, 2024
This is to inform you that there was a temporary system failure affecting some stock brands from approximately 0:00 am to 00:33 am on August 21, 2024 (GMT). The issue has been resolved, and all rates are now operating normally.
2024.08.20
Apology for the system failure occurred on August 20, 2024
On August 20, 2024, at 00:30 am (GMT), trading on certain stocks was temporarily unavailable. We are pleased to inform you that the issue has been resolved, and rate distribution has returned to normal.
2024.08.01
Resolution Report on the Rate Distribution Issue of July 31, 2024
A rate delivery issue affecting NESN and IBXEUR started at 07:10 am (GMT) on July 31, 2024. The problem was resolved with IBXEUR normalized around 08:41 am (GMT) and NESN around 12:41 pm (GMT).
2024.07.31
Apology for temporary interruption in rate updates occurred on July 31, 2024
suspended on July 31, 2024, at 7:10 am (GMT) due to a problem with rate distribution. IBXEUR resumed service at 8:41 am the same day, while NESN remains suspended, and the technical team is working to resolve the issue.
2024.07.30
Changes to Trading Hours in August 2024 (Final)
The following is a list of instruments whose trading hours will change between August 1, 2024 and August 27, 2024 due to public holidays.
2024.07.29
Service Outage Resolved
We are pleased to inform you that the service outage affecting the Client Portal since Monday, July 29, 2024, at 00:00 a.m. (GMT) has been resolved. The Client Portal is now fully operational.
