Apology for the system failure occurred on February 19,2025

#Important Notices

Apology for the system failure occurred on February 19,2025

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published

updated

Dear clients,

On February 19, 2025, from 14:43 to approximately 15:35 (GMT) , trading on certain symbols was temporarily interrupted. However, the issue has been resolved, and rate distribution has returned to normal.

We apologize for any inconvenience this may have caused.

Please find the details as follows.

Duration:
February 19, 2025 (Wed) 14:43 - 15:35 (GMT)

Service affected:
Temporary unavailability of trading due to a problem with rate distribution for the following instruments.

GM
GOOGL
HPQ
IBM
ING
INTC
MMM
MRK
NFLX
VZ

Current status:
Resolved. All rates are now operating normally.

Again, we sincerely apologize for any inconvenience caused. If you have any questions or concerns, please feel free to contact our support desk.