2024.08.21 Apology for the system failure occurred on August 21, 2024

Apology for the system failure occurred on August 21, 2024

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Dear Clients,

This is to inform you that there was a temporary system failure affecting some stock brands from approximately 0:00 am to 00:33 am on August 21, 2024 (GMT). The issue has been resolved, and all rates are now operating normally.

We apologize for any inconvenience this may have caused.

Please find the details as follows.

Duration:
August 21, 2024 00:00 - 00:33 (GMT)

Service affected:
The stock brands affected are as follows.

  • Canon
  • Honda
  • JpnTobacco
  • KDDI
  • Keyence
  • Makita
  • MitsubisUFJ
  • Mitsui
  • Mizuho
  • Nissan
  • Seven&I
  • Softbank
  • Sony
  • Sumitomo
  • Toyota

Current status:
Resolved. All rates are now operating normally.

Again, we sincerely apologize for any inconvenience caused. If you have any questions or concerns, please feel free to contact our customer support.