2024.08.20 Apology for the system failure occurred on August 20, 2024

Apology for the system failure occurred on August 20, 2024

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Dear Clients,

On August 20, 2024, at 00:30 am (GMT), trading on certain stocks was temporarily interrupted. However, the issue has been resolved, and rate distribution has returned to normal.

We apologize for any inconvenience this may have caused.

Please find the details as follows.

Duration:
August 20, 2024 00:30 (GMT)

Service affected:
The stock brands affected are as follows.

  • Canon
  • Honda
  • JpnTobacco
  • KDDI
  • Keyence
  • Makita
  • MitsubisUFJ
  • Mitsui
  • Mizuho
  • Nissan
  • Seven&I
  • Softbank
  • Sony
  • Sumitomo
  • Toyota

Current status:
Resolved. All rates are now operating normally.

Again, we sincerely apologize for any inconvenience caused. If you have any questions or concerns, please feel free to contact our customer support.