Apology for the Interruption of Rate Updates on Certain Instruments Starting August 21, 2024

#Important Notices

Apology for the Interruption of Rate Updates on Certain Instruments Starting August 21, 2024

This article was :

published

updated

Dear Clients,

We would like to inform you that certain trading instruments have been unavailable since 01:45 am (GMT) on Wednesday, August 21, 2024.

We sincerely apologize for any inconvenience this may have caused.

Please find the details below.

Occurrence:
From August 21, 2024 01:45 am (GMT)

Service affected:
Rate distribution for the following instruments has been temporarily suspended, and trading is currently unavailable.

Mitsui
Mizuho
Seven&I
Sumitomo

Restoration Status:
Rate distribution for the above instruments remains suspended. Our liquidity provider's technical team is actively working to resolve the issue.

Again, we sincerely apologize for any inconvenience this may cause. If you have any questions, please do not hesitate to contact our customer support.