2024.06.03 Apology for the system failure occurred on June 3, 2024
This article was :
published
updated
Dear clients,
This is to inform you that there was a temporary system failure affecting some stock brands from approximately 1:30 am to 2:00 am on June 3, 2024 (GMT). The issue has been resolved, and all rates are now operating normally.
We apologize for any inconvenience this may have caused.
Please find the details as follows.
Duration:
June 3, 2024 01:30 - 2:00 (GMT)
Service affected:
The stock brands affected are as follows.
- AIA
- HSBC
- JDCom
- Lenovo
- Tencent
- Xiaomi
Current status:
Resolved. All rates are now operating normally.
Again, we sincerely apologize for any inconvenience caused. If you have any questions or concerns, please feel free to contact us via live chat 24/7 or via email.