2024.07.22 Apology for the system failure occurred on July 19, 2024

Apology for the system failure occurred on July 19, 2024

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Dear clients,

This is to inform you that there was a temporary system failure affecting some stock brands from approximately 9:16 am to 10:48 am on July 19, 2024 (GMT). The issue has been resolved, and all rates are now operating normally.

We apologize for any inconvenience this may have caused.

Please find the details as follows.

Duration:
July 19, 2024 9:16 - 10:48 (GMT)

Service affected:
The stock brands affected are as follows.

  • F40EUR
  • ASXAUD
  • IBXEUR

Current status:
Resolved. All rates are now operating normally.

Again, we sincerely apologize for any inconvenience caused. If you have any questions or concerns, please feel free to contact us via live chat 24/7 or via email.