Services/Products
Support
Trader's Market
Features arrow
Promotion arrow
Partner arrow
Services/Products
Support
Trader's Market

Support information for customers, including how to open an account, how to use the trading tools, and a collection of QAs from the help desk.

Web Trader Web Trader
Features Features Features
arrow
Promotion Promotion Promotion
arrow
Partner Partner Partner
arrow
Trader's Market Trader's Market Trader's Market
Market Rates & Charts Market Rates & Charts Market Rates & Charts
Calculators Calculators Calculators
Historical Data Historical Data Historical Data
Volatility Volatility Volatility
bg

Backbone IT system for trades High-Spec Trading Infrastructure

IT infrastructure system including servers and networks supporting 24/7 derivative services.

image

Backbone IT system for trades High-Spec Trading Infrastructure

IT infrastructure system including servers and networks supporting 24/7 derivative services.

image

Highly scalable infrastructure supporting 99.91% fill rate and execution speed of 0.020 sec

Provision of comfortable trading environment is realized through fusion of "Order Infrastructure" with liquidity and agility, and highly scalable "System Infrastructure". At FXON, we built "System Infrastructure" for accurate and swift execution of customer orders with equal importance to maintaining "Order Infrastructure" for the supply system with high liquidity and AI dealing.This has achieved speedy execution with latency (delay) and requotes minimized to the extreme.


Installing access servers in major world regions

To suppress latency, we installed frontend (access servers) for accessing trading servers in major world regions. Access servers are installed with fault countermeasures on AWS (Amazon Web Services) cloud and connect to servers with less latency by instantly determining the accessing region.

Trading servers are installed with triple fault countermeasures in London, UK's Equinix data center (LD4) and AWS cloud environment, and latency is minimized by connecting direct lines with liquidity providers' price servers and bridge servers.

image
image

Pursuing sub-second speed through collaboration of two high-spec infrastructures

image

EQUINIX is a pioneering co-location in financial global platforms. EQUINIX infrastructure demonstrates excellent performance to achieve sub-second execution speed.

image

access servers (AWS) and EQUINIX trading servers are Directly Connected. This reduces latency between bases to the extreme.

Average fill rate of 99.91%(*1). Publishing slippage ratio and average execution speed

At FXON, we ensure trading transparency by disclosing monthly slippage ratio when orders are executed (net calculation value showing slippage in limit orders), quote ratio (contract ratio against number of contracted orders), and average execution time.

In FX trading, execution at unintended values by customers, and changes in execution capability above certain volumes must not occur. At FXON, based on such trader opinions, we strive to always provide the best service through appropriate information disclosure based on actual conditions, securing liquidity, and improving in-house matching.

*1 Average fill rate is calculated based on data from fiscal year 2024.

image image

For those conducting HTF/scalping trades requiring even faster speed

Using VPS Services

By utilizing VPS services, the communication speed between FXON’s trading server and the client terminal is significantly enhanced, enabling immediate response to market fluctuations.

img img

What is a VPS?

A VPS (Virtual Private Server) is a private network that places all the necessary environments for running applications on an external data-hosting machine, allowing users to operate it remotely. Using MetaTrader in a VPS environment means that the user’s terminal client runs on the VPS host machine, and the user interacts with the client remotely.

Advantages of VPS

check
It offers stable operation, minimizing the likelihood of issues caused by personal computers, such as power outages, or hardware malfunctions.
check
It offers stable operation, minimizing the likelihood of issues caused by personal computers, such as power outages, or hardware malfunctions.
check
Network-related problems and delays are significantly reduced.

In this way, transitioning the necessary MT client environment to a VPS setup provides the benefit of conducting trades with greater stability.

Benefit

Limited-Time Free MetaQuotes VPS Offer

At FXON, we are offering MetaQuotes’ VPS free of charge for one month to traders who achieve a monthly trading volume of 50 lots or more. The free period begins in the month following the achievement of the required lot volume.

MetaQuotes’ VPS is specifically designed for MetaTrader and allows users to remotely control the VPS virtual environment from their local client terminal. This includes configuring and managing Expert Advisors, as well as monitoring and transferring data from the current environment. Since all operations and status checks of the virtual terminal can be managed from the local client terminal, it creates a seamless trading environment between the virtual terminal and the desktop terminal.

If you wish to use the VPS service, please contact our support desk.

img img