Inquiry form

Business hours: 24/7, available at any time

Please feel free to contact our support desk for any inquiries.

• Our customer service representative will try their best to respond within 24 hours, but there may be delays during the busy season or under unforeseen circumstances. Thank you in advance for your understanding.
• When the forex market is closed, your inquiry will be received on the next business day.
• If you do not receive a reply within 2-3 days, please resend your inquiry.

Chat support

Open: Everyday 00:00-15:00（UTC）

Our operators will answer your questions in real time via chat.

• Please use the chat form outside of business hours.
• During busy hours, it may take longer than usual for our operators to respond. Thank you in advance for your understanding.

Inquiry form

Hours for Inquiries: 24/7, available at any time

Business hours: Weekdays: 24 hours a day; Weekends: 07:00-15:00 (UTC）

For inquiries regarding business matters (IB, MAM, etc.), please contact our business partner inquiry support desk.

Chat support

Open: Everyday 00:00-15:00（UTC）

Our operators will answer your questions in real time via chat.

• Please use the chat form outside of business hours.
• During busy hours, it may take longer than usual for our operators to respond. Thank you in advance for your understanding.

Inquiry form

Hours for Inquiries: 24/7, available at any time

Business hours: Weekdays: 24 hours a day; Weekends: 07:00-15:00 (UTC）

For inquiries regarding press releases or media relations, please contact our public relations inquiry support desk.

Inquiry form

Hours for Inquiries: 24/7, available at any time

Business hours: Weekdays: 24 hours a day; Weekends: 07:00-15:00 (UTC）

For inquiries regarding privacy, personal data, or complaints to FXON, please contact our support desk.