Check and send log files

Accounts (Mobile & tablet)

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Here we'll look over the steps on how to check your action logs and attach the log file to an email on MetaTrader4 (MT4) / MetaTrader5 (MT5) app for Android and iOS mobile devices. Here you can check all of your actions on MT4/MT5 including boot, server connection, data transmission, details of each order, and more. If an error occurs, you may be able to check your logs to find the cause. Furthermore, when you ask your broker to look into your trades, you may be asked to submit your logs.

iPhone
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Step 1

Tap "Settings" on the bottom navigation bar.

Step 2

Tap "Journal".

Step 3

Tap the arrows at the bottom to switch the date.

Step 4

To email a log file, tap the icon in the top right corner.

Step 5

In the app selection popup, choose the app you want to use to send the log file.

Step 6

For example, if Mail is selected, an email will be sent with the log file attached.

Android
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

Tap the menu icon in the top left corner.

Step 2

Tap "Journal".

Step 3

Tap the calendar icon in the top right corner.

Step 4

Select the date of the log you wish to view or send.

Step 5

To email a log file, tap the mail icon in the top right corner.

Step 6

Create an email message with 20 characters or more, then tap the mail icon in the top right corner.

Step 7

In the app selection popup, choose the app you want to use to send the log file.

Step 8

For example, if you choose Gmail, enter the recipient and tap send. The email will be sent with the log attached.

iPad
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

In the toolbox of the "Quotes" tab, tap the "Journal" tab.

Step 2

Tap the clock icon in the top left corner.

Step 3

Select a date.

Step 4

To email a log file, tap the mail icon in the top right corner.

Step 5

In the app selection popup, choose the app you want to use to send the log file.

Step 6

For example, if Mail is selected, an email will be sent with the log file attached.

Android tablet
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

In the toolbox of the "Quotes" tab, tap the "Journal" tab.

Step 2

Tap the calendar icon in the top right corner of the Toolbox.

Step 3

Select a date.

Step 4

To email a log file, tap the mail icon in the top right corner.

Step 5

Create an email message with 20 characters or more, then tap the mail icon in the top right corner.

Step 6

In the app selection popup, choose the app you want to use to send the log file.

Step 7

For example, if you choose Gmail, enter the recipient and tap send. The email will be sent with the log attached.

iPhone
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

Tap "Settings" on the bottom navigation bar.

Step 2

Tap "Journal".

Step 3

Tap the arrows at the bottom to switch the date.

Step 4

To email a log file, tap the "Share" icon in the top right corner.

Step 5

Choose the app you want to use to send the log.

Step 6

The log file will be attached to the email. Set the recipient and send the email.

Android
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

Tap the menu icon in the top left corner.

Step 2

Tap "Journal".

Step 3

Tap the calendar icon in the top right corner.

Step 4

Select the date of the log you wish to view or send.

Step 5

To email a log file, tap the mail icon in the top right corner.

Step 6

Create an email message with 20 characters or more, then tap the mail icon in the top right corner.

Step 7

In the app selection popup, choose the app you want to use to send the log file.

Step 8

For example, if you choose Gmail, enter the recipient and tap send. The email will be sent with the log attached.

iPad
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

Tap "Settings" in the lower menu.

Step 2

Tap "Journal".

Step 3

Tap the date at the top.

Step 4

Select the date of the log you wish to view.

Step 5

To email a log file, tap the "Share" icon in the top right corner.

Step 6

Tap the mail icon.

Step 7

The log file will be attached to the email. Set the recipient and send the email.

Android tablet
Scroll horizontally to see moreSwipe horizontally to see more

Step 1

Tap "Settings" in the bottom menu.

Step 2

Tap "Journal" on the left.

Step 3

Tap the "︙" icon in the top right corner of the log.

Step 4

Tap "Show list of logs" in the menu.

Step 5

Select the date of the log you wish to view or send.

Step 6

The log file will be attached to the email. Set the recipient and send the email.

Step 7

Create an email message with 20 characters or more, then tap the mail icon in the top right corner.

Step 8

Tap the app to use.

Step 9

The log file will be attached to the email. Set the recipient and send the email.

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